At Hire For Go, we strive to provide exceptional service and flexibility to our customers. We understand that plans can change, and we have designed our Cancellation and Refund Policy to be as clear and fair as possible.
Cancellation Policy
General Cancellations:
- Full Refund: You may cancel your reservation up to 24 hours before the scheduled pick-up time for a full refund.
- Late Cancellations: Cancellations made less than 24 hours before the scheduled pick-up time will not be eligible for a refund.
No-Show Policy:
- If you fail to pick up the vehicle at the scheduled time without prior notice, it will be considered a no-show, and no refund will be issued.
Refund Policy
Refund Process:
- Refunds will be processed within 7-10 business days to the original payment method used at the time of booking.
- You will receive a confirmation email once the refund has been processed.
Refund Eligibility:
- Refunds are only available for cancellations made in accordance with our Cancellation Policy.
- Additional services or products purchased during the rental period are non-refundable.
Modifications to Reservations
Changes to Reservations:
- You may modify your reservation (e.g., change the rental dates or vehicle type) up to 24 hours before the scheduled pick-up time, subject to availability.
- Any changes made less than 24 hours before the pick-up time may incur additional charges.
Extensions:
- If you wish to extend your rental period, please contact us as soon as possible. Extensions are subject to vehicle availability and may incur additional charges.
Contact Us
If you have any questions or need assistance with a cancellation or refund, please contact our customer service team at refund@hireforgo.com.
Thank you for choosing Hire For Go. We appreciate your business and are here to help ensure a smooth and enjoyable rental experience.
